Warranty
Coverage for new and pre-owned machines, and how to make a claim.
Last updated September 7, 2026 · Applies to orders from [Business legal name]
Manufacturer warranty
New machines carry the manufacturer warranty stated on the product page, honoured per the manufacturer terms.
Dealer warranty
All machines: [dealer warranty term].
Exclusions
Cosmetic wear, damage from transport after delivery, improper voltage, modifications and consumables (balls, rubbers, bulbs).
Claim process
Email [Support email] with your order number, a description and photos or video. We respond within [response time].
Documentation
Keep your order confirmation; it is your proof of purchase.
Support
[Phone] · [Support email] · [Business hours]