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Warranty

Coverage for new and pre-owned machines, and how to make a claim.

Last updated September 7, 2026 · Applies to orders from [Business legal name]

Manufacturer warranty

New machines carry the manufacturer warranty stated on the product page, honoured per the manufacturer terms.

Dealer warranty

All machines: [dealer warranty term].

Exclusions

Cosmetic wear, damage from transport after delivery, improper voltage, modifications and consumables (balls, rubbers, bulbs).

Claim process

Email [Support email] with your order number, a description and photos or video. We respond within [response time].

Documentation

Keep your order confirmation; it is your proof of purchase.

Support

[Phone] · [Support email] · [Business hours]